First the Basics:
Good News - We have recently upgraded our logistics and now are able to offer you 6 convenient payment options including a 100% RISK-FREE COD option. We take responsibility of International Shipping as well as Customs Clearance so your order arrives at your door, without you having to worry about anything. Just make the payment and relax, we take it from there
This is the First time in India that a US based company, IMbesharam.com, is able to offer COD service to its customers in India. It is a unique and custom logistic setup done in partnership with DHL and BlueDart. Due to the complexities of the cross border setup, this service incurs additional charges, billed as 'convenience fees' on top of the total value of your order. These are paid to DHL and BlueDart respectively for providing the Risk-Free convenience of International COD facility. To eliminate the risks of fraudulent COD orders, we require these fees to be paid upfront before we can process your order. This is necessary to reduce false orders and to avoid two way shipping charges that they could incur. Incase you have selected a upgraded shipping option, those shipping charges are due upfront as well.
For a brief video explaining our COD Policy, please click here.
For Example: If the total of your order in the shopping cart is Rs2100, the COD convenience fees will be Rs315 which brings your order total to Rs2415. Of this total of Rs2415 you have to pay Rs315 (15%) at time of placing your order, either with a debit/credit card or offline payment made to/at ICICI bank. After this upfront COD fees payment is received by us, we are able to process and ship out your order. Upon arrival of your order in your local courier office, you will be informed by a courier service manager to have the balance of Rs2100 ready before they come to deliver your order. At time of delivery you have to pay the courier service only Rs2100 only(which is the total of your original order) as the balance for full and final payment towards your order.
Steps for placing a COD Order.