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If you intended to keep the product and opened the seal, but the size wasn't right - No Problem. Just package it back as you got it and submit the return request immediately, more importantly within 3days of receipt of the package. As long as its unworn and unused, and an alternate size/fit is available, we will exchange it for you for FREE. This FREE EXCHANGE benefit is one time only. Note: This option is NOT available for lingerie and any other products that could have had contact with the private parts of the human body. Jump to #5 to continue with the return process.