Customer Services

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What you take care of...

Pretty much Nothing. Literally speaking, there shouldnt be much you have to take care of after you have made your purchase. We take care of importing your order and handling customs, duties and other taxes.  On random occasions customs department may take longer to process our shipments, if they are busier or short-staffed, so this may delay the delivery. Rest assured, we are on top of our logistics cycle and If a delay happens, we will inform you in a timely manner. However what we may request of you is to check your package at time of delivery. If the package appears opened, make sure to inspect the contents before signing for the receipt of the package. If any item appears missing, do not accept the package and send it back. Inform us via email and we will look into that for you and send you a replacement.